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How Not to Outsource: A Real Life Guide to Successful Outsourcing
By: The Outsourcing World Summit

While most sessions focus on the "what to do" and "how to" of outsourcing, this one takes the approach of reminding customers of the challenges and pitfalls, i.e. "how not to" outsource. For the full article, as presented at The 2008 Outsourcing World Summit, please click the download button.
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