| Consumer Outsourcing: Quick Facts: What is consumer outsourcing? It’s outsourcing of personal services — from help with the kids’ homework to having a coronary bypass operation performed in Singapore. How big will it get? No one knows for sure, but tens of billions of dollars by 2010 is a safe bet. What is IAOP doing in this area? We’re watching the trend, developing information on the topic, and working with partners like FORTUNE magazine to help shape its direction. What does consumer outsourcing mean for outsourcing professionals? It opens up new opportunities and may even help change the way people think about outsourcing. |