| IAOP’s Certified Outsourcing ProfessionalTM (COP) “List of Firsts”
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The International Association of Outsourcing Professionals (IAOP) is pleased to track professionals to earn the COP credential.
These professionals work across the outsourcing field as clients, providers and advisors in many different industries, from all over the globe. To earn the COP designation, each candidate had to complete and have reviewed by a panel of their peers an extensive application documenting the projects they had led and results achieved, their personal knowledge of the strategic, implementation and operational intricacies of outsourcing, and their overall educational background - both on outsourcing and on general business topics.
Keep checking back as this list will be updated regularly! To find out how you can join this prestigious group, sign up for a free COP Preparation Class Webinar or contact COP Program Services.
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Search the “List of Firsts” By Country
Australia Brazil Canada Colombia France Germany Hong Kong India Ireland Italy Japan Malaysia Mauritius Netherlands Philippines Poland Saudi Arabia United Kingdom United States:
Advisors | Customers | Vendors
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| Australia |
| Photo Unavailable | Elvie Beldoza, COP Project Manager- Service Network Engineering American Express Australia Limited |
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| Photo Unavailable | Marin Ivezic, COP Owner, Partner Neosourcing |
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| Photo Unavailable | Innes Kent, COP Manager American Express |
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Zia Qureshi, COP Chief Executive and Chairman Business Catalyst International
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| Brazil |
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Antonio Coco, COP
Owner, Partner
C&C Technologia Ltda.
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| Luis Carlos Patrão Novo, COP Owner, Partner PricewaterhouseCoopers |
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Marco Sottovia, COP
Partner PricewaterhouseCoopers |
| Canada |
| Photo Unavailable |
Manoj Lakhtakia, COP
Sr. Business Consultant BMO Financial Group
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Madhav Murti, COP
VP-Advisory Services
PricewaterhouseCoopers
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Denis Perron, COP
Executive Agreement Manager Bell Canada
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| Jean-Francois J. Poisson, COP Principal Director SNC Lavalin-Nexacor Biography
“The COP program is specifically designed to quickly meet outsourcing's manager requirements” ,“A well integrated program to address the needs of outsourcing managers”, “Created and delivered by world outsourcing leaders” |
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| Darlene Ross, COP President and CEO
DJR Consulting
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| Colombia |
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| Mauricio A. Velasquez, COP Vice President Sales and New Business Teledatos |
| France |
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Jean-Paul Gruau, COP
VP - Head of Large Projects Academy Orange Business Services
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| Germany |
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| Photo Unavailable | Svenja Fender, COP Manager-GIO Agilent Technologies |
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| Photo Unavailable | Metin Fidan, PMP, CISA, COP Partner-Advisory Services Ernst & Young AG | |
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Vishal Khanna, COP
Client Partner Cognizant Technology Solutions Biography
"In a growing need for standards the COP program is the one and only such program which gave me a defined standard and model for defining sourcing strategies. Being a COP gives you the much needed insight in which you can bring to the customers on the how, what and when of outsourcing"
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| Hong Kong |
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Sidney Yuen, COP
Head of Consulting Practice-Asia Pacific
Global Consulting Services
Convergys Corporation
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| India |
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| Sunil G. Acharya, COP Manager, Forecast and Planning KTBR Intel Information Technology Biography |
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David Bass, COP
Applications Development Manager Time Customer Service
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Shiva Bebarta, COP
Division Vice President Bitwise Solutions Pvt Ltd
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| Tamal Dutta Chowdhury, COP Program Manager Unisys Global Services India |
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Rajesh Dhuddu, PMP, COP
Associate Vice President AuxiCogent BPO Solutions Biography
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| Photo Unavailable | Guruprasad Krishnamurthy, COP Director-Outsourcing Sales and Solutions Capgemini |
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| Narayana N.R. Murthy, COP Founder, Chairman of the Board & Chief Mentor
Infosys |
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| Nandan M. Nilekani, COP Co-Founder & Co-Chairman of the Board Infosys |
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| Sabyasachi Satpathy, COP Senior Director NeoIT |
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Pankaj Sharma, COP Director, Global Sourcing Corporate Finance/ Global IT Electronic Arts Inc.
”The COP designation is an honor and sets the standards and calibration for competencies within the globalization industry. The value of it is from what it represents: recognizing and communicating to the industry the globally best-of-the-class experience, knowledge and tools that the outsourcing professionals need to posses in order to deliver consistent results par excellence. This is driving the individuals and experts to a continual learning process to be more effective in an ever changing environment. The certificate will provide an action line for most professionals in developing and refining the existing processes and implementation methods, surmounting the existing challenges, to effectively own and deliver expected value to organizations and the industry. The COP program is enabling creation of a global community of thought leaders in the field of services globalization where transfer of ideas and sharing of best practices will get exponentially enhanced. The certification, besides showcasing to the organizations that they are dealing with the outsourcing industry’s leading practitioners, will ensure that Outsourcing is seen as a transformation activity and help it to evolve into a strategic practice.”
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| Ireland |
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Molly Barrett, COP
BPO Manager-Global Purchasing Xerox Corporation
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| Italy |
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Rosario Fondacaro, COP
Senior Consultant Quint Wellington Redwood Biography |
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Giovanni Vaia, COP Researcher University of Salerno Biography |
| Japan |
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Tetsuto Nishiyama, COP
Supervisor, Monozukuri Innovation OMRON Corporation Biography
”Unlike most other certification programs, the COP program places an emphasis on actual working knowledge of the fundamental concepts of outsourcing as defined in the OPBOK. This emphasis on the experience of the candidate not only helps to guarantee a high level of competence in the outsourcing field, but also guarantees that a Certified Outsourcing Professional will give an organization a much better chance for success in its outsourcing initiative.”
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| Malaysia |
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Bobby Varanasi, COP
Chairman & CEO
Matryzel Consulting Biography
"Recognition as a global outsourcing professional through the COP program is an honor as this certification emphasizes on experience and capabilities within the industry. IAOP has initiated, perhaps in a manner unique to any industry, a process that enables corporations worldwide work with competent professionals with the sole aim to provide leadership and advice for successfully managing complex global businesses. IAOP's OPBOK and the comprehensive professional standards shall continually stand testimony to the rigor and demands of the global marketplace".
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| Mauritius |
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Nasser Jamalkhan, COP
CIO Babic Group (Mauritius) Biography
“I strongly believe the COP title will help its members to differentiate themselves in the Outsourcing World which is becoming more and more challenging. We can keep updated from the Outsourcing Professional Body of Knowledge and provide the best code of Ethics and Business Practice to serve the industry as a whole. Since Mauritius has embarked on a major project to make the ICT and Knowledge Hub another pillar of its economy, there is no doubt that my Certification will create more confidence about the quality of resources and services available in this part of the world, thereby creating value-added Cyber-links into a Cyber World.”
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| Netherlands |
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| Hans Geurts, COP Manger-Business Systems Services Heineken Netherlands |
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| Ing. Wijnand Kamerling, COP Senior Consultant Quint Wellington Redwood
”Outsourcing is getting more complex and having greater organization impact.The outsourcing industry needs a comprehensive body of knowledge and standards for designing, implementing and managing successful outsourcing strategies. Through the COP process, IAOP is building a global network of professionals that can share practices, reduce risks, and increase the certainty of outsourcing success. I am honored to be part of this network.”
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| Photo Unavailable | Eus Pontenagel, COP Managing Consultant Quint Wellington Redwood |
| Philippines |
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| JoJo Aquino, COP Relationship Manager
Deutsche Bank Knowledge Services |
| Poland |
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| Piotr Frankowski, COP
Senior Consultant-Technology Ernst & Young | |
| Saudi Arabia |
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Mohammed A. Abdullatif, COP
Consultant, Information Technology
Saudi Arabian Oil Company (Saudi Aramco)
“The Certified Outsourcing Professional (COP) training & certification is an important source for gaining expert knowledge while developing outsourcing strategies and carrying out outsourcing projects. The COP standards aim at organizing the outsourcing profession as a discipline that will help the professionals & the industry to maximize the benefits from outsourcing decisions”
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| United Kingdom |
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John McCrory, COP
Director Program Management & Outsourcing Clevercoms |
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| Kevin G. Wilson, COP
Director-Service Network Partners American Express
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| United States: Advisors |
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Mohit Aggarwall, COP
Manager Huron Consulting Group |
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Charles Aird, COP
Managing Director PricewaterhouseCoopers
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| Photo Unavailable | Abhay Bajekal, COP Senior Manager- Sourcing Capital One Financial Services |
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| Martin Barrack, COP Principal Barrack Consulting LLC. |
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Roger R. Byrnes, COP
Senior Consultant River East Consulting Group, LLC Biography
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Dr. Ervin L. "Vinny" Caraballo, COP
Director Original Software Inc.
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Sanjay Chandiram, COP
Outsourcing Advisory Services PricewaterhouseCoopers
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John Chang, COP
National Leader PricewaterhouseCoopers
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| Darren M. Dasburg, COP Partner, Cinteger LLC Biography
“The time has come, and IAOP has addressed the need, to raise the bar on this most critical business practice. The certified outsourcing professionals will build deals that not only deliver but thrive as relationships. This level of confidence in outcomes stands to be the single biggest evolutionary step for all industries in their sourcing.” |
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Jagdish R. Dalal, COP
Managing Director, Thought Leadership, IAOP Biography
“It is an honor to be certified as an outsourcing professional and to be recognized for my 2 decades of knowledge and experience in the outsourcing field. The certification process is another indication that outsourcing, like accounting, is being recognized as a discipline where practitioners need to learn and master standards, practices and professional norms. “
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Dean Davison, COP
Vice President Research NeoIT
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Chris Disher, COP
President, Chris Disher and Associates Biography
“Outsourcing is getting more complex and having greater organization impact as outsourcing programs move beyond the back office and continue to embrace a broad array of near and offshore locations. The outsourcing industry needs a comprehensive body of knowledge and standards for designing, implementing and managing successful outsourcing strategies. Through the COP process, IAOP is building global network of professionals that can share practices, reduce risks, and increase the certainly of outsourcing success. I am honored to be part of this network.”
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Parul Dubey, COP
Senior Director NeoIT
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Danny Ertel, COP
Partner Vantage Partners Biography
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| Photo Unavailable | Jyotsana Garg, COP Independent Global Management Consultant Biography |
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H. Curtis Herge Jr., COP
Principal JDalal and Associates Biography
“The International Association of Outsourcing Professionals prepares leaders to become valued and trusted members of the Outsourcing profession. In the course of seeking the COP, candidates must demonstrate they are expert with the information and tools needed to guide their organizationsto success in the profession.”
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| Neil Hirshman, COP Partner Kirkland & Ellis LLP |
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| Sami Kannan, COP Director CSC Biography
”The Certified Outsourcing Professional (COP) designation gives me formal recognition that I can lead and manage of large outsourcing engagements. My process expertise along with Outsourcing will be an added advantage to execute outsourcing engagements effectively.”
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Sandeep Karoor, COP
Senior Director NeoIt
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Eugene Kublanov, COP
CEO NeoIT
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Romek Lubaczewski, COP
Partner PricewaterhouseCoopers
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Johny Makhija, COP
Offshore Operations Senior Manager PricewaterhouseCoopers
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Anthony Mampilly, COP
Project Manager ProcureStaff Inc.
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Robert E. Matthews, COP
Principal Consultant Siemens IT Solutions and Services
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| Dennis McGuire, COP Founder and Chairman Emeritus TPI |
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Jennifer Meissen, COP
Manager-Sourcing Advisory Services KPMG |
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| Photo Unavailable | Ricardo Neves, COP Partner PricewaterhouseCoopers |
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Richard K. Ostrander, COP Consultant, JDalal Associates
Biography
“IAOP and its Certified Outsourcing Professional program provide a significant service to the international business community ensuring a qualified body of outsourcing practitioners with proven relevant experience based upona credible knowledgebase ofevolving research, standards and best practices from which to better execute an organization’s outsource strategy. I am honored to be recognized as a fellow COP.” |
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Graham Pascoe, COP
Partner PricewaterhouseCoopers
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Robert Scheier, COP Managing Director PricewaterhouseCoopers
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Gary Schneider, COP Managing Director NeoIt
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Dr. Gad J. Selig, PMP, COP
Managing Partner, GPS Group, Inc. Director, Technology Management & Dual Graduate Business/Engineering Degree Programs , University of Bridgeport
Biography
"The value of the COP certificate is to ensure that outsourcing professionals or those that aspire to become more involved in outsourcing have a consistent base of best practices knowledge in the field and can apply it in any situation."
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Michael Serghiou, COP Director PricewaterhouseCoopers
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